Delivery times depend on your location, product availability and the shipping option available for your order. Please check the estimated delivery details at checkout or in your order confirmation for the latest information.

If tracking is available for your shipment, tracking details will be shared once your order has been dispatched. Check your order updates for the latest shipping information.

Available payment methods are displayed at checkout. Depending on your store's payment settings, these may include card payments or other supported options. Please select from the payment methods shown when placing your order.

Cash on Delivery is available only if it is offered for your order and delivery location. Check the payment options at checkout to confirm whether COD is available.

Please contact us as soon as possible if you need to change or cancel an order. Changes may not be possible after processing or dispatch. Cancellation requests are subject to the applicable store policy.

Return eligibility, time limits and refund procedures are explained in our Return and Refund Policy. Please review the policy before submitting a return or refund request.

Please contact our support team promptly. Include your order number and clear photos of the item, packaging and any visible damage. We will review your request according to our store policies.

Delivery availability depends on the destination address and the shipping services available for your order. Enter your delivery address at checkout to see the available options.

The currency displayed at checkout is the currency used for your purchase. If your store is configured for UAE Dirhams (AED), your order total will be displayed in AED. Check the final total before completing payment.

You can reach us by email at glowbasket554@gmail.com. Please include your order number if your question relates to an existing order.