Privacy Policy

At Glow Basket, accessible through our online store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy.

1. Information We Collect

When you visit or shop with Glow Basket, we may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

Payment Information

Payments are processed through the payment providers available at checkout. We may receive payment-related information necessary to confirm and manage your order. Your complete payment card details are generally handled by the relevant payment provider rather than stored directly by us.

Technical Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.

  • Arrange shipping and delivery.

  • Send order confirmations and important order updates.

  • Respond to questions and customer support requests.

  • Process returns, refunds, and exchanges in accordance with our policies.

  • Improve our website, products, and shopping experience.

  • Detect and prevent fraud, unauthorized transactions, and security issues.

  • Send promotional emails where permitted by applicable law and your marketing preferences.

  • Comply with applicable legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes.

We may share relevant information with trusted third parties when necessary to operate our store, including:

  • Shopify: Our e-commerce platform, which supports our online store.

  • Payment Providers: To securely process payments and help prevent fraud.

  • Shipping and Delivery Partners: To fulfill and deliver your orders.

  • Technology and Analytics Providers: To maintain, secure, and improve our website.

  • Legal and Regulatory Authorities: Where disclosure is required by applicable law or necessary to protect our legal rights.

These parties may process information in accordance with their own privacy policies and applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve your shopping experience.

You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect some website features.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional emails at any time.

To make a privacy-related request, contact us using the email address below. We may need to verify your identity before processing your request.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children in circumstances where parental consent is required. If you believe a child has provided personal information to us unlawfully, please contact us so we can review the matter and take appropriate action.

10. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside, depending on the service providers used to operate our store.

Where required, appropriate safeguards will be applied to international transfers in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Glow Basket

Email: glowbasket554@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Thank you for trusting Glow Basket with your shopping experience.

Glow Basket — Discover More. Love More.